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BridgeWays Case Management

Why choose BridgeWays?

BridgeWays Case Management, a program of MRC Industries, Inc. in Kalamazoo, Michigan provides the highest quality case management and peer support services for individuals who experience symptoms of mental illness and co-occurring disorders. BridgeWays Case Management meets both the state of Michigan and CARF accreditation standards for case management services. BridgeWays’ experienced staff and licensed professionals practice person-centered planning, working with each person to set and reach their individual goals—building bridges to improve the quality of their lives and creating a stronger, brighter, and more self-sufficient future.

Knowledgeable, Experienced, Caring Staff

BridgeWays trained and licensed team includes both Case Managers and Peer Supports who are dedicated to providing excellence in case management and support services. From discussing everyday problems to handling critical situations, BridgeWays staff will listen and take action. During operating hours, there is a Qualified On Call Case Manager to address immediate concerns.

Individual Attention and Planning

BridgeWays assists individuals in designing a team of service providers that will help them define and reach their goals, realize their potential as full participants in the community, and move down their own path toward a self-directed future. BridgeWays Case Management team provides comprehensive assessments and Person Centered Planning to achieve identified goals; medication monitoring; assistance with obtaining housing and maintaining safe housing; assistance with obtaining and maintaining benefits; linking to and from vital appointments necessary for health and independence; help in budgeting and coordinating transportation as well as providing referrals to community resources for social, educational, vocational and recreational growth and development.


The BridgeWays team provides education about diagnoses, medications and their side effects, and other health-related issues to participants. Family members and friends can also receive education about mental illness, support, and referrals when appropriate.

Referrals and Coordination

BridgeWays assures quality, seamless care by assisting, coordinating, and making referrals to a variety of services available in the community, including: medical, dental, employment, housing, transportation, pharmaceutical, financial, psychotherapy, substance abuse, and social activities.

Convenient Location

BridgeWays is conveniently located at 1606 South Burdick, on the South Burdick Metro Transit bus line directly across from the Michigan Works building.

How to Enroll:

Referrals and authorizations for BridgeWays Case Management may be obtained by calling Kalamazoo Community Mental Health and Substance Abuse Services Access Center at (269) 373-6000.

For additional information about our program, please contact BridgeWays between 8am-5pm Monday through Friday at (269) 552-3440.




Welcome to MRC Industries, Inc.

MRC Main Administrative Office and McKercher
2538 S. 26th St.
Kalamazoo, MI 49048 

MRC BridgeWays Case Management
1606 S. Burdick Street
Kalamazoo, MI 49001 

330 South Burdick
South Kalamazoo Mall
Kalamazoo, MI 49007